Questions You Should Ask Your Mechanic

July 3, 2020 11:10 pm Published by Leave your thoughts

The first thing you must know about a trusted mechanic is that they want to teach you about your car, so you can better understand how to take care of it between visits to the shop. This means asking questions is not only a good idea, but welcomed by the mechanic. Of course, some questions are better than others. Not every question is a good thing to ask your mechanic. Use the following list to know which questions to ask the mechanic in Salt Lake City, UT.

What certifications do you have?

To ensure you’re working with a professional, one of the questions to ask your mechanic in Salt Lake City, UT is whether or not they are certified. Trustworthy mechanics are ASE certified. This means they have certification from the National Institute for Automotive Service Excellence. Mechanics must demonstrate experience and expertise in their field in order to achieve this certification, so you know you are working with someone who is qualified to repair your vehicle.

What are my options?

Often, repairs have more than one solution. Typically, these options vary greatly in price. Your mechanic can explain the details of each repair and the pros and cons of each. He or she can help you determine which is the best option for your vehicle, your needs and your budget.

What warranties do you offer?

You want to work with a mechanic who stands behind their repairs and parts. Find out what options are available for warranties to cover labor and parts if anything must be repaired again in the future. Reputable mechanics will offer some type of warranty to protect you.

Can I get a written estimate?

Never give your mechanic the keys and tell them to simply do whatever needs to be done. Ask for an estimate of the repairs, including taxes and any discounts available. You want the “out the door” total. Ask the mechanic to contact you for approval if any additional costs come up as they work on your vehicle, and get an estimate for those costs as well.

What is your rating on BBB, Google and Yelp?

This isn’t actually one of the best questions for mechanics in Salt Lake City, UT—instead, it’s one to ask and research yourself. Finding out what others are saying about the mechanic will give you a good idea of what you can expect from their service. If all the reviews are bad and their rating from the BBB is not “A,” you may want to find another mechanic.

We have answers

At AMR Auto Repair & Towing, our team is always happy to welcome your questions. Founded in 2001, we offer courteous service at the right price. Our experienced team provides service for towing, heavy-duty towing, private impounding, lockouts and jump starts. Our mobile mechanics are available 24 hours a day to provide emergency service. Contact us today with any questions or to schedule your next service appointment. We look forward to becoming your trusted mechanic for life.

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